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COMPLAINTS CHANNEL
What is KAUMAN, S.A.U.’s Ethical/ Whistleblower Channel?
KAUMAN, S.A.U.’ s Ethics/ Whistleblower Channel is a means of communicating irregular conduct, administrative infractions, crimes or non-compliance with regulations that affect KAUMAN, S.A.U., as well as the violation of the internal policies established in the entity.
With the establishment of this channel, KAUMAN, S.A.U. is committed to the principles of legality and transparency, so any communication related to bad financial, accounting, commercial, securities or compliance practices that may affect KAUMAN, S.A.U., will result in an investigation in order to clarify the facts and correct, if necessary, the situation.
Who can file a complaint?
There is an obligation to report when there are indications of fraud, corruption or conflict of interest.
Employees, associates, collaborators, clients, suppliers and third parties interested in or affected by the activity carried out by the entity may report such information anonymously.
How to submit a complaint?
The communication will be made through the form designed for this purpose, and KAUMAN, S.A.U. guarantees total confidentiality.
This mechanism is also in place to receive queries on doubts that may arise in the application of KAUMAN, S.A.U.’s internal rules and procedures.
For proper management, the communications received must provide the necessary data to be able to carry out the analysis of the reported facts, so they must:
- Contain a detailed explanation of the facts.
- Identify the person(s) (corporate, departmental or physical location of the facts) involved with the reported behavior or with knowledge of the same.
- Time at which the event occurred or has been occurring.
- Provide, if deemed necessary, documents, files or other information deemed relevant to the evaluation and resolution of the complaint.
False denunciation: For false denunciations, the sanctions established in the KAUMAN, S.A.U. sanctioning regime will be applied.
Confidentiality and monitoring
You can choose to submit a report confidentially or anonymously.
- Confidential: If the complainant chooses to send the complaint with contact details, the complaint manager may contact him/her for further information, if necessary.
- Anonymous: If the complainant decides to send the complaint anonymously, he/she must keep the CODE generated for the incident, as this is the only way he/she will be able to follow up on the complaint and check if the manager requires additional information.
Regulations
- Directive (EU) 2019/1937 of the European Parliament and of the Council of 23 October 2019 on the protection of persons reporting breaches of Union law.
- Law 2/2023, of February 20, 23, regulating the protection of persons who report regulatory violations and the fight against corruption.
KAUMAN, S.A.U, in the performance of its functions is subject to compliance with Regulation (EU) 2016/679 of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (RGPD or GDPR known by its acronym in English), and with the Organic Law 3/2018 of 5 December on the Protection of Personal Data and Guarantee of Digital Rights, as indicated in more detail in our Privacy Policy.
How to submit a complaint?
If you have any problems in reporting a complaint or if you have any questions, please send an email to canal.denuncias@kauman.com.